The term netizen refers to a person who regularly engages in internet commentary. A portmanteau, it combines the words internet and citizen. To the extent such a group can be generalized, netizens advocate for government reform, open access to the internet, and freedom of speech. If you are reading this, you are probably a netizen, also commonly referred to as a cybercitizen.
It was once thought that these modern day intellectuals heralded a rebirth of civil society. Turning ideological hegemony on its head, netizens reveal a bottom up framework for the dissemination of ideas. Leaving the broadcast model behind, this new world of connections, it was thought, would perfect democracy by creating limitless opportunities for grassroots mobilization. In retrospect, the notion was a naive fantasy. As it turns out, netizens can be checked in a manner all too familiar to traditional activists: government and corporate sponsored astroturfing.
Astroturfing is heavily incentivized public activism, often a campaign originating within the elite masquerading as a mass movement. The tool is effective at changing perceptions in favor of business interests and the government. An astroturf campaign sways popular opinion by drowning out criticism and through the influence of groupthink. Nevertheless, professional grassroots lobbying consultants often fail because they are not transparent and fail to partner with constituencies on the ground.
Internet astroturfing is nothing new, it is estimated that one-third of all consumer reviews online are fake. Increasingly sophisticated personae management software is being developed to create fake social media accounts. Bogus, pre-aged, profiles have elaborate back stories and can automatically update. By implication, it was only a matter of time before the rise of organized troll armies. Likewise, it was inevitable that governments would attempt to exploit the technology.
The wǔmáo dǎng is an army of political commentators deployed by the People’s Republic of China. Pejoratively known as the 50 Cent Army, the commentators can sign on to any number of social media profiles and are paid 50 cents of Renminbi for every online post that obscures criticism, or advances the agenda of, the Communist Party. Qualifications for a fifty center include the “need to possess relatively good political and professional qualities… have a pioneering and enterprising spirit… and [the ability] to react quickly.” President Hu Jintao of China called the global program “a new pattern of public-opinion guidance.”
China is not the only government in the world to employ mass cyber sock puppetry. Ed Snowden exposed a British program known as Online Covert Action. The government-corporate joint surveillance program targets bloggers, activists, journalists, social event organizers and anyone else deemed to be a “emerging leader” or voice in the public arena. Operation Earnest Voice is a planned astroturfing campaign by the U.S. government and Ntrepid, a web-based corporation, that aims to spread pro-American content on social networking sites outside the United States. A researcher at RAND, however, argues that it will be very difficult to insulate the U.S. audience.
Unfortunately, the implications for these developments don’t just threaten the netizens but the more traditional form of democratic participation as well. Much has been made of the Facebook study on emotional contagion and the rise digital gerrymandering. It is well established that Facebook, through manipulating the emotional nature of the content it delivers, can effect voter turn-out and decide elections. This means that Facebook has the power to pick your leaders and tweak your mental state, and all without leaving a trace.
But this is not the end of it, because if emotional contagion can be brought on by changes to your Facebook newsfeed, it can be done through software that creates an army of content creating trolls. As such, the government, political consultants, labor unions, and the corporate world are now in a position to wield massive influence not just over your democracy, but over your psychology. The technology gives all elites, not just Facebook, the power to encourage unrest and suppress voter turn-out; the collateral effect on your mind being an afterthought. If current trends continue, the netizen rebirth of civil society will be strangled in the cradle.
Lies!
Pejoratively known as the 50 Cent Army, the commentator can sign on to any number of social media profiles and are paid 50 Pringle Pennies for every online post that obscures criticism, or advances the agenda of, the Anaheim Kleptocracy. Qualifications for a fifty center include the “need to possess relatively good political and professional qualities… have a pioneering and enterprising spirit… and [the ability] to react quickly.”
Heh. In other words The Anaheim Blog?
I dunno, “good qualities” and a “pioneering spirit” are not what spring to mind when I contemplate Cunningham and his anonymous posse. I don’t even think Pringle would think of them that way, but more just “easily used” and “possessing an adequate vocabulary.”
Aw Vern that bullshit is just code for “willing to suck something (anything) for almost no money and pretend to stand for something.” I don’t know what 50 renminbi buys you, probably not much. Still, it’s got to be better than a free lunch with Todd Ament at The Catch.
I’d like to win a free lunch with Ament at The Catch … just so at the last minute I could have Reverend Cecil take my place. Or better yet, Fitzgerald.
Did somebody say free lunch?
P.S.
“possessing an adequate vocabulary.”
Yes, it’s quite remarkable how in the the political world a semi-literatus can pass himself off as a wordsmith; and scary – to realize that the political overlords are so inept with the written word themselves.
LOL Dave!
“encourage unrest and suppress voter turn-out”
I’ve noticed that about you, Daniel, you see a contradiction there. Why not encourage both? The antonym of voting is not so much “unrest” as “REST.”
Trolls are usually pretty easy to spot, and it’s usually easy for an admin to just delete their comments. They will of course shout “First Amendment!” non-sequiturs. Just more to delete.
What baffles me is that many prominent web sites don’t even try to police their comments, which makes them not worth reading.
Shameless self-promotion of what I wrote some years ago. It was mainly about email listserves, but also applies to comments on web sites:
http://kitchenmudge.wordpress.com/2009/08/10/a-little-more-about-trolls/
No, trolls are no longer easy to spot. Unique ip addresses, pre-aged profiles and elaborate back stories make it impossible without face to face contact, and even there, I have a few ideas… We are no longer talking about Matt Cunningham, pioneer he may be, sitting around in a robe commenting as Fart Boy and Jubal.
How about this for a rule of thumb:
If want a refund for the time you spent reading it, it’s a troll.
Ah the good ole days.
*OK, all sports are fixed! All political races are fixed! All television programs are fixed or paid off! All news reporting in the paper, magazines or cable television is fixed! And now you have the temerity to tell us that the Internet is fixed? As was said so eloquently by Jim Nabors some years ago: “Surprise…surprise Sargeant!”. Just wish we could figure out a way to get paid 50 cents per comment. We would be rich!
Timely post with the change over at the Voice. Nice job, Mr. Lamb.
Here’s what I think about that. I think the VOC affiliation with the Register caused it. And to think, all they had to do was ban that nut Fiala and a coupla other creeps.
I guess that is a reasonable theory too… lol
And I don’t think they even managed to get rid of Fiala, who is completely unashamed to use his true identity. And for that they lost Beelzebub, Zenger, cacityguy, insider2, Lamb…. Whats it like, Wile E Coyote blowing up everything with Acme dynamite, everything EXCEPT the Roadrunner.
“Kenia Torres is a part of Voice of OC’s youth media program and a UC Irvine student majoring in Literary Journalism. She grew up in Santa Ana. You can reach her directly at keniat@uci.edu”
Seems as if they could have Kenia start out monitoring offensive comments if it’s so damn important. And what the Hell is Literary Journalism? Seems like weeding out Fiala’s excretions should give someone a whole lot of Literary Journalism training.
And that gaggle of “Henry Gattis” clones that likes to cuss out Art Lomeli. That’s about it.
I think Kenia should write a concise summary of each Fiala or Gattis comment she excises, with a literary explanation of how it was unacceptable. That might be better than the original.
I wonder if their insurance policy holder knows they are sending college girls to Stanton to cover the prostitution beat. But interesting topic, I wonder how she chose it…
Literary Journalism is “a reaction against factographic and objective journalism.” Convenient, because facts and objectivity can be a real pain when you shill.
I truly do not understand why they didn’t do the latter. Won’t they still need to? For all I know, Fiala is already on Facebook — or soon will be.
Strange policy… I don’t see why Voice’s registration policy wasn’t sufficient, or how it would be any different. Maybe Comrade-and-Chief saw I deleted my Facebook and thought: here’s my chance!
Trolls spend scary amounts of time being evil. At least Fiala uses his own name. Other creepier mental cases revel in anonymity. So much time – such little minds!